Shipping & Delivery

Shipping Policy

We provide FREE Standard delivery to any address within Global.Our focus is to make express parcels more timely and safer to deliver the items to you.
Calethy provides two delivery methods for customers to choose: standard shipping and express shipping.

Shipping Updates (Covid-19 Delay)

Due to the current pandemic, Shipping on orders may be delayed.but we are doing our best to get them to you as quickly as possible. We really appreciate your patience and flexibility during these trying times, and thank you for being a part of the calethy shoes community.

If your order may see various stops along the way—rest assured that your package is making its way to you. We promise it'll be worth the wait.

We want to assure you that any shipping delays will not impact your return or exchange time frame.We thank you for your patience and apologize for any inconvenience.

When Will My Order Ship?

Each item has a different processing timeframe. Look at the individual product page for shipping timelines ,Please allow 2 - 3 working days for processing your order. All orders are print on demand so this includes printing and packing times.Once processed they will be shipped for delivery.

Remember that if an order says it will ship in a certain amount of business days, this does not include weekends or holidays.

Where are Calethy products shipped from?

All Calethy products are shipped from China.

Order Status & Tracking

An email will be sent once your order has been dispatched which will contain your tracking number and relevant information.You may check and track the delivery status of your orders with our local logistics partner.

If you do not receive one, please email support@calethy.com

All orders require a signature on delivery so please make sure your supplied address is attended during business hours.There will be an additional charge for re-delivery should nobody be present to receive the package.

We cannot send to PO BOXES, please ensure a street address is supplied.

Please keep your mobile phone in a call state at any time so that the courier company can contact you in any unforeseen circumstances.

Global Postal Service - Tracking

Global Postal Service - Tracking is also carried out by a national postal service,includes tracking capability.

Additionally, it varies from country to country and can take 7 - 20 business days (7 - 22 week days).

We provide this delivery service for you, and it is a free shipping service option. "Global Postal Service-Tracking" improve your shopping experience better.

Standard Shipping(Default)

Project fees:Free

Rest of the world: 7 - 30 business days (est. delivery)

Global Expedited Postal

Global Expedited Postal Shipping takes 5 - 8 business days (7 - 10 week days), and generally it is provided by EMS or other specialized global e-commerce shipping couriers such as DHL/FedEx/UPS etc.

Express Shipping(You can choose)

Project fees:10$ - 20$

Rest of the world: 5 - 8 business days (est. delivery)

Note: If you are not sure how much additional cost will be charged for choosing the "Global Expedited Post" delivery method, Please contact us for more information.

If you have any questions at all, please email our team at support@calethy.com and we'll take care of you!

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